Midway Rental Reviews

Competitive Rates: Midway Car Rental offers competitive rates in the area.

Easy Car Drop-Off: The car drop-off process is reported to be easy and straightforward.

Upfront Pricing: Midway is known for being upfront about their rates, avoiding surprise charges for insurance.

Good Service: Some users have reported good service and no issues with their rentals.

Convenient Location: Midway is close to the airport, making it convenient for travelers.

Home Improvement: Lawnmowers, thatchers, chippers, and aerators.

Contractor and Specialty Equipment: Scissor lifts, boom lifts, skid steers, and excavators.

Location Coverage: Midway Rental has stores in Whitefish, Kalispell, Great Falls, Belgrade, Laurel, Livingston, and Missoula, providing service throughout Montana.

Employee Training: Midway Rentals & Sales uses Sphere 1 University, powered by BlueVolt, to create a culture of learning, ensuring employees are knowledgeable and experienced in their roles.

Customer Service: The company focuses on providing high-quality rentals and excellent service, with a strong emphasis on customer satisfaction.

Rental Coverage: Midway offers comprehensive rental coverage including towing, administrative fees/loss of use, additional drivers, and no deductible.

Expensive with Fees: The rental can become expensive after adding fees.

Office Closure Issues: There have been reports of the office being closed at the time of arrival, making it difficult to pick up the rental car.

Long Wait Times: Some users have experienced long wait times to pick up the car, and in some cases, not getting the car at all.

Insurance Confusion: There have been mixed reports about insurance charges, with some users experiencing unexpected fees.

Debit Card Restrictions: Debit cards are not accepted at the LAX location, and there are specific requirements for debit card usage.

Limited Vehicle Options: Only compact SUVs are available for rent.

Underage Fee: An underage fee of $19.99 applies for renters under 25 years of age.